Shipping & Digital Delivery Policy

Last updated: 3 September 2026

AVIGARMENT provides digital products, including e-books and downloadable reading materials. This policy explains how those products are delivered after purchase.

1. Digital products — no physical shipping

Our e-books are delivered electronically. Unless a product page expressly identifies an item as a physical product, no book, parcel, courier service, physical delivery address, tracking number or shipping charge applies. Cash on Delivery (COD) is not available for digital-only products.

2. How you receive your e-book

After successful payment and order confirmation, your e-book may be made available through one or more of the following methods:

  • a download link on the order confirmation page;
  • a download link sent to your registered email address;
  • access through your AVIGARMENT account; or
  • other electronic access instructions provided after payment.

Please ensure that your email address and checkout details are accurate and accessible.

3. Delivery time

Digital products are usually available immediately or shortly after payment confirmation. In some cases, access may take up to 24 hours because of payment verification, payment gateway or bank processing, security checks, temporary technical issues, maintenance, or email-delivery delays.

If payment has been completed but you have not received access within 24 hours, please contact us with your order details.

4. Pending or failed payments

Access is provided only after our payment service provider confirms successful payment. If a transaction is pending, failed or not confirmed, the order may not be completed and the e-book may not be delivered. If funds have been deducted but no order confirmation is received, please contact our customer support team with the relevant transaction details.

5. Download and access support

Customers are responsible for having a stable internet connection, a compatible device and file-reading software, sufficient storage space, and a browser or application that allows downloads. We are not responsible for problems caused solely by incompatible devices, unsupported software, insufficient storage, or customer-side connectivity. However, we will make reasonable efforts to help with genuine access issues.

If your download link does not work or you cannot access your purchase, please provide your name, registered email address, order ID, payment reference, purchase date, product name, and a brief description of the issue.

6. Email and account details

Order emails may be delayed or filtered by your email provider. Please check your Spam or Junk folder, confirm that the email address entered at checkout is correct, and make sure your inbox can receive messages. For security reasons, we may ask for information to verify the purchaser before changing account or delivery details.

7. Duplicate purchases and availability

Please check your order status before purchasing the same e-book again. Suspected duplicate purchases will be reviewed against our transaction records and handled in accordance with our Refund & Returns Policy. Digital content may occasionally be temporarily unavailable because of maintenance, server downtime, technical errors or network interruptions; we will work to restore access as soon as reasonably practicable.

8. Personal use

Purchased digital content is for personal use unless stated otherwise. You must not reproduce, redistribute, resell, publish, share, or commercially exploit an e-book except where we expressly permit it or applicable law allows it. All intellectual-property rights remain with AVIGARMENT and/or the relevant rights holders.

9. Refunds and policy changes

Refund and cancellation eligibility for digital products is governed by our Refund & Returns Policy. We may update this policy to reflect changes to our services, website functionality, business practices or applicable requirements. The updated version will be published here with a revised date.

10. Contact us

For questions about digital delivery, downloading or access, please contact:
AVIGARMENT
Registered address: C-214, 2nd Floor, Business Hub, Sector-81, Faridabad, Haryana, India
Phone: +91 78570 74352
Email: business@avigarment.com